What Our Clients Say
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I just wanted to take a moment and thank you! I was a listner to the radio show today, monday april 30th 2012 and listened intently of the way you spoke and supported Tab. I know for a fact she appreciated it and will forever.
Thank you for your excellent service. I am so much happier with this chair.
Just a short note to let you know how impressed my husband and I were with the way you handled customizing my mother’s wheelchair. Your passion and caring for what you do is highly evident and so deeply appreciate. I think it was truly just about the last time that I saw my mother smile. She always appreciated true gentlemen and you definitely fit that bill.
Again, may I express my sincere thanks and appreciation for treating mom with such dignity. In the future, I am sure that many more people will benefit from your expertise and gently manner
You really are a great company! Thank you again.
I wanted to thank-you again for your assistance at our visit yesterday afternoon. It is refreshing to have a knowledgable vendor with your background and willingness to help the client. I look forward to working with you again in the future!
Thank you for your prompt reply. Thank you for your help with the manual as well as the advise on what course to follow. You’ve given me renewed confidence in how the system is supposed to work.
I have heard some great things about you and Custom Mobility around the city!
Wow you guys are great, Thanks for your interest
I just wanted to touch base to tell you what a beautiful job your contractors did on Mrs. M’s home in West London. Definitely one of the nicest wheel-in showers I’ve seen!
Thank you all, once again, for the generosity and the kindness you showed to my mother and our family.
Embracing a loved one’s disability can seem insurmountable, both financially and emotionally. Until I was referred to Custom Mobility for my husband’s mobility issues, I was frustrated. However, Kevin Baxter and team addressed my husband’s needs and my concerns. Frustration became relief. Professionalism, technical skill and customer service are their benchmark. Thank you Custom Mobility for insuring that my husband’s needs were not only addressed but are “custom” designed with great care and feeling.
I was lucky enough to be referred to Custom Mobility as I was in need of a new wheelchair. My referral went in and shortly after I was contacted by Kevin Baxter explaining who he was and that he had received my paperwork and the process was underway for a new chair through ADP. Kevin was very genuine in his approach to listening to my needs and what I required. It was very refreshing to see someone who was intelligent and listened and not just simply told me what I needed and ended it at that. After we talked for a bit, Kevin had heard that I had two very important dates coming up, two weddings that I so dearly wanted to attend, but I had no confidence in the chair I currently possessed. Mr. Baxter immediately offered me a loaner chair that was in perfect shape bright and shiny, rate out of the box. When I inquired about the cost of the loaner, his only concern was my safety and comfort and not the cost and I could use it until my new chair arrives. I was immediately sold on Custom Mobility and the service provided. Recently I was outdoors and ran over a nail, this was on a Saturday, I contacted Custom Mobility and within minutes I had a rely to my call and a time set up for a repair. The old vendor I dealt with would have told me sorry can’t do anything for you until Monday, and that is what they call “emergency service” My repair was done and I was on my way again. Thank you Kevin and Fred, you truly are a service that is needed in today’s society where people claim to provide good customer service but you truly show it. I will be your customer for life.
I like my new chair, it is so comfy. My foot doesn’t hurt anymore. Thank you guys.
GREAT to see you again. You have always done a wonderful job with my seating. You treat me like a person. Vary rare as far as business goes. You are true to your word and I know that your clients truly mean something to you.
“I just wanted to say thanks again for helping me and my aunt out. It really means a lot to me that you are so willing to help and so quickly!! I know we say it all the time, but we really do love you guys!! You’re great at what you do and I know my aunt will be in great hands with you guys.”
“It was plain to see the warmth & care these good people had for uncle Harry.”
For the complete story and Blog, please visit: http://thebayfieldbunch.com/2010/09/uncle-harry-gets-new-set-of-wheels.html
“Just a thank you to let you know Alan is doing very well with his new side piece for his wheelchair, thanks so much. It is very helpful for Alan’s safety and comfort.”
“Thank you for the work you did on dad’s chair, it’s nice to finally see him comfortable.”
“I absolutely love my new walker. It makes me feel so happy inside.”
“We’ve been waiting for years for someone who would listen. You guys got it right.”
Many thanks for your ongoing attention to my mom’s wheelchair and for taking the time to telephone me on numerous occasions.